Privacy Policy

We only collect what is necessary to process and deliver your order. When you visit the site or place an order, we may collect:

• Order details — name, email, phone, billing address, and shipping address. The minimum needed to confirm and deliver your purchase.
• Payment data — handled by our payment processor or, for crypto orders, by the network you paid through. Card numbers and CVV codes are never stored on VYRIX Research Labs servers.
• Basic site activity — general information about how our own site is performing, gathered through cookies and standard analytics. It helps us keep pages loading quickly, fix any issues, and improve your experience. It also shows us which pages are most useful, so we can keep refining the site's layout, navigation, and overall speed.

We use the information above to confirm and ship your order, send order updates, answer support questions, screen for fraud, and keep the site running smoothly. If you opt in, we'll also let you know about new releases and limited drops — and you can opt out at any time from a single click in any marketing email.

We don't use your information for anything beyond running this business. No outside marketing partnerships, no data-broker arrangements.

We do not sell, rent, or share your personal information with anyone. Your data is used solely to fulfill your order and provide support — nothing else.

The only exception is when we are legally required to disclose information to comply with applicable law or to protect the safety, rights, or property of VYRIX Research Labs and our customers.

We use a small set of cookies to keep your cart working between pages, remember preferences you set, and measure site traffic in aggregate. We don't run advertising cookies and we don't build behavioral profiles for ads.

You can disable cookies in your browser settings. If you do, parts of the site — including checkout — may not work the way they should.

Customer data lives on US-based infrastructure with modern security practices in place, including encryption at rest and access controls scoped to people who actually need it. No system is perfectly secure, and we don't pretend otherwise — but we audit our setup regularly and respond promptly to anything that looks off.

We keep your information only as long as it's useful for the order, support, and any legal obligation we have to hold onto records. After that, we let it go.

You can ask us to send you a copy of your information, correct anything that's wrong, delete what isn't legally required, or take you off the marketing list. Send the request from the email address on your order to [email protected] and we'll typically respond within one business day.

If we change this policy, the "Last updated" date at the top changes with it. Material changes apply going forward, not retroactively. Continued use of the site after a change means you accept the new version.

Questions, requests, or concerns about your privacy can be sent to [email protected]. A real person on our team will get back to you.